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Cloudbet Is It Legit

Cloudbet is run by Halcyon Super Holdings B.V. under a Curaçao Gaming Authority licence and has operated since 2013. Here is what that means for you.

  • Since 2013
  • CGA licence
  • 24/7 live chat
In This GuideOpenClose

Is Cloudbet Legit? The Short Answer

Yes, judged on what the company itself publishes. Cloudbet holds a Curaçao Gaming Authority licence, is operated by a named company, has been running since 2013, offers provably fair Originals you can verify yourself and pays withdrawals in crypto, most of them instantly. The one thing to settle before anything else is whether you may use it from where you live.

Founded
2013
Licence number
OGL/2024/328/0599
Licence holder
Halcyon Super Holdings B.V.
RNG certificate
GLI
Withdrawals
Most instant, some up to 24 hours
Support
24/7 live chat

When players ask whether a casino is legit, they usually mean three things. Who is behind it and under what licence? Does it actually pay, and how quickly? And are the games fair? A fourth question matters just as much for readers in Australia: do the rules let you open an account at all? This page takes them in that order, then scores Cloudbet openly so you can see how the verdict was reached.

It helps to know what the licence covers. Cloudbet is a combined casino and sportsbook that says it has over 2,000 slots and 3000+ casino games from studios such as Pragmatic Play, Play'n GO, Hacksaw Gaming and Evolution, with live dealer tables, crash and arcade titles, and its own Originals. Accounts are crypto-only, and you can sign up with an email address, Apple, Telegram or a MetaMask wallet, with no identity check at registration.

Everything below comes from Cloudbet's own terms and help centre (the terms were last updated on 30 September 2026) and from the licence certificate Cloudbet links in its footer. Where Cloudbet does not publish a detail, the page says so rather than filling the gap. The people and the method are described on the about page.

Cloudbet Licence and Owner

cloudbet.com is operated by Halcyon Super Holdings B.V., a company registered at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao, company number 148526. The name appears in the header and footer of Cloudbet's terms, and it is also the name your bank or exchange sees when a crypto withdrawal arrives.

The company is licensed by the Curaçao Gaming Authority (CGA) under number OGL/2024/328/0599, issued under the National Ordinance on Games of Chance. You can check it yourself: the certificate page linked from Cloudbet's footer, hosted on the CGA certificate portal, states that cloudbet.com is operated by Halcyon Super Holdings B.V. and that the licence status is Active. Cloudbet's terms say the licence was issued on 27 May 2025, while the certificate gives 23 May 2025. The four-day gap does not change the number or the status.

A few older help articles still describe Cloudbet as regulated under "Curaçao eGaming", the name of the previous regime. That is leftover wording rather than a second licence: the current licence is the CGA one above.

The payments subsidiary

For some payment methods Cloudbet uses a wholly owned subsidiary, Solas Technologies Limited, based at 25 Voukourestiou Street, Limassol, Cyprus. Its role is payment processing only; it is not licensed to offer gambling. Seeing that name next to a payment is expected and is not a sign of a different casino.

Who is behind the brand

Cloudbet's site says it was founded in 2013 and names the operating company, but it does not name a founder or individual owners, so we do not either. It is the official sportsbook and casino partner of the Professional Fighters League, a multi-year deal announced on 14 January 2025, and the UFC heavyweight champion Tom Aspinall became its brand ambassador in June 2026. Cloudbet is the only brand we found under this licence and company; the sister sites page explains what that does and does not prove.

How fairness is checked

All random number games carry a GLI (Gaming Laboratories International) certification of the random number generator evaluation. The certificate number and date are not published, and Cloudbet says it compares actual and theoretical return to player every quarter. The Cloudbet Originals, its own in-house games such as Mines, Plinko, Dice and Crash, work differently: each result comes from a server seed (shown first as a SHA3-256 hash), your client seed and a nonce, and a public calculator lets you recompute any outcome. The eight Originals added in September 2026 are listed at 98-99% return to player, and Blackjack at 99.4%.

Account security

Deposited funds are sent to offline cold storage, with only enough kept in the hot wallet for daily transactions. You can switch on authenticator-app 2FA in your profile, withdrawals need an email confirmation link, and a captcha check appears before some of them. Cloudbet also runs a bug bounty paid in USDT, with US$10,000 or more expected for serious findings. One warning from its help centre: Cloudbet has no mobile app, so any app or APK claiming to be Cloudbet is fake.

Access from Australia

Cloudbet's own terms (clause 7.1.3) list Australia among the restricted countries, and by using the site you agree you are not physically located in one, including when you request a withdrawal. In practice Cloudbet may check at any time (7.1.5), void bets placed from a listed country (10.20), suspend an account and withhold winnings (11.1), and bonuses are forfeited when an account is closed (9.15). Its help centre says the message "we don't serve players from your jurisdiction" usually means your IP address shows a restricted location, and the "Withdrawing will restrict your account" error means you must withdraw your remaining eligible balance, after which the account is closed. Read these terms before you register.

Cloudbet Withdrawal Time, Limits and Fees

Cloudbet's help centre states that most crypto withdrawals are processed instantly, but some can take up to 24 hours. Its terms (clause 7.5.11) say withdrawals are typically processed within 24 hours of approval, subject to any verification checks. On its home page Cloudbet claims that 90% of withdrawals take less than 2 minutes and that the average is under a minute. These are Cloudbet's published figures; we have not run our own timed withdrawals, so read them as claims, not guarantees.

The help centre names three reasons a payout can take longer: blockchain congestion, a short security review for a larger-than-usual withdrawal, and wallet maintenance. Speed also depends on your verification level, because the limits differ.

LevelDeposit capWithdrawal capNeeded
Level 1US$2,200 lifetimeUS$2,200 dailyPhone number
Level 2NoneNoneID, address, face check

Level 1 needs only a phone number. At that level you can deposit US$2,200 in total over the life of the account and withdraw up to US$2,200 a day, a limit that resets every 24 hours. Cloudbet's terms (21.1.5) require identity verification once cumulative deposits reach US$2,200. Level 2 means a photo ID, proof of address and a face check, and removes both caps, although very large withdrawals still get an extra review. Sending the documents does not lift the limits until Cloudbet approves them.

Verification is rejected for small, avoidable reasons. Your full name must match on the ID and the proof of address, the proof of address must be dated within the last 3 months, and mobile phone bills are not accepted.

Fees

Cloudbet adds no withdrawal fee. You pay the network fee for the coin you choose, which is listed on its crypto transaction fees page, and deposits carry no fee from Cloudbet either. For completeness, clause 7.1.10 of the terms reserves the right to apply a handling charge of up to 5%, so check the amount shown on the withdrawal screen before you confirm.

Crypto only

Withdrawals go to an external wallet or exchange address in crypto. Cloudbet has no AUD wallet and announced on 4 August 2026 that fiat deposits and withdrawals were being discontinued, fully off from 31 August 2026. Always copy the address from the destination wallet and match the network, because Cloudbet's help centre says funds sent on the wrong network are generally not recoverable.

Which coins you can use

The wallet supports 29 coins, among them BTC, ETH, USDT, USDC, LTC, SOL, XRP and DOGE. The deposit minimum is about US$1 in equivalent value, typically US$0.10 to US$0.50 for most coins, with the exact figure shown on the deposit screen; anything below it is not credited. The minimum deposit guide goes through the numbers, including the higher floor of the card route.

The playthrough before a withdrawal

Separate from any bonus, Cloudbet asks you to wager part of what you deposit before you withdraw: 100% of deposits on an unverified account, 25% once you are verified at level 2. Only settled bets count, win or lose, and pending bets do not. As a clearly labelled example, if you deposit US$500, an unverified account needs US$500 of settled bets before withdrawing, while a verified one needs US$125.

Cloudbet Originals games lobby with provably fair titles
Cloudbet Originals: in-house provably fair games

Our Cloudbet Review for Australia: The Scorecard

A rating is only useful if you can see how it was built. We score six areas from 0 to 10, each judged against what Cloudbet publishes in its terms and help centre, then weight them by how much they matter to a player. The total is the weighted average of the six rows and nothing is added on top. We ran no private tests, so no row relies on a number we cannot point to.

8.2/ 10

Weighted total of the 6 rows below

  1. Licence and transparency

    Weight 20%8.5

    A named operator, a licence number with an Active certificate and a clear terms page, but no published proof of reserves, no named owners and a four-day date gap between the terms and the certificate.

  2. Payout speed

    Weight 20%9.0

    Cloudbet says most crypto withdrawals are instant and withdrawals taking up to 24 hours at most, with no withdrawal fee from Cloudbet beyond the network fee.

  3. Bonus terms

    Weight 15%8.5

    The Welcome Package is up to US$2,500 in real cash rewards with no wagering, but each daily amount must be claimed within 24 hours and the 100% playthrough on deposits still applies.

  4. Games and fairness

    Weight 15%8.5

    Over 2,000 slots and 3000+ casino games, GLI-certified RNG and provably fair Originals, though the exact game count differs from page to page.

  5. Banking for Australian readers

    Weight 15%6.5

    No AUD wallet, crypto-only withdrawals and fiat funding discontinued; the card route buys crypto through Swapped, and Cloudbet's help lists PayID and Osko for Australia while the methods shown depend on what Swapped offers at the time.

  6. Support

    Weight 15%8.0

    The 24/7 live chat answers within minutes and email usually within a few hours, but there is no phone line to call.

How we score: each row is rated 0-10 against what Cloudbet publishes in its terms and help centre, then weighted; the total is the weighted average of the six rows, nothing added on top.

What would move the score? Publishing a proof of reserves or naming the owners would lift the licence and transparency row. A confirmed way to fund an account in Australian dollars, or a phone line, would lift banking and support. Weaker marks would follow if payout times drifted past the 24 hours Cloudbet quotes, or if the Welcome Package gained wagering. The scores are recalculated when Cloudbet changes a rule, and the dates in the byline show when that last happened.

What Changed in the Last 12 Months

A casino that is still shipping product and still publishing its rules is easier to trust than one that goes quiet. These are the dated changes from Cloudbet's newsroom and terms between October 2025 and October 2026.

  1. 23 October 2025

    Cloudbet turned on Encrypted Client Hello, which hides which site you are visiting from your internet provider when it is paired with secure DNS.

  2. 20 November 2025

    Cloudbet Academy launched, a set of free crypto betting courses with a reward code available after a first deposit of at least 10 USDT equivalent and standard verification.

  3. 8 June 2026

    Tom Aspinall was announced as exclusive Cloudbet brand ambassador, picking UFC events and sharing content on Pulse, the site's social feed.

  4. 15 July 2026

    Pulse gained tailing of other bettors' picks, credibility badges and leaderboards.

  5. 4 August 2026

    Cloudbet announced that fiat deposits and withdrawals were being discontinued, with everything fully disabled on 31 August 2026 and balances to be withdrawn beforehand.

  6. 9 September 2026

    The provably fair hub was rebuilt, and eight new Cloudbet Originals shipped that month with a minimum bet of US$0.01.

  7. 30 September 2026

    The terms and conditions were updated. The restricted-country list now includes Japan and Turkey, which an earlier copy from 21 September 2026 did not show.

The pattern is steady product work plus one significant narrowing of the payment menu. The fiat change is the one that matters most for everyday use, and it is why the banking row above scores lowest.

What Players Most Often Run Into

Most complaints about crypto casinos are not about lost money but about a rule found too late. Cloudbet's help centre covers the same handful of topics again and again, which tells you where players get stuck. Each one is easy to avoid if you know about it before your first deposit.

How to avoid it

  • Verification: do level 2 early, with a matching name, an address proof under 3 months old and no mobile bill, so the US$2,200 caps never get in your way.
  • Playthrough: plan to settle bets worth 25% of your deposits once verified, or 100% before then, and do not send money in just to move it out again.
  • Reward windows: open the Rewards Calendar after 00:00 UTC and claim each amount the same day.
  • Network errors: copy the address from the deposit screen every time, pick the matching network and never send a bridged token such as USDC.e. Our guide to a declined or missing deposit has the checklist.
  • No phone line: use the 24/7 live chat, which answers within minutes, or the support email in the help centre, which usually replies within a few hours.

What catches players out

  • Verification at US$2,200: cumulative deposits reach the cap, deposits stop and withdrawals are limited to US$2,200 a day until documents are approved.
  • Playthrough before withdrawing: a withdrawal is held because you have not yet wagered enough of what you deposited.
  • 24-hour claim windows: each Welcome Package amount unlocks at 00:00 UTC and is forfeited if you do not claim it within 24 hours.
  • Wrong-network deposits: funds on an unsupported network or coin do not appear and are, in most cases, not recoverable.
  • Expecting a call: there is no published phone number, so urgent questions go through chat.

One more pattern is worth knowing: if you cannot see a crypto deposit, wait at least 10 minutes, check the transaction on a blockchain explorer and contact support with the coin, network, deposit address and transaction ID. If you are unsure how small a first deposit can be, the minimum deposit guide covers it.

Two account rules also surprise people. Cloudbet prohibits more than one account per person, IP address, household or phone number, so do not register a second profile to start over. And an account with no activity for 12 months can be charged US$5 a month after notice, so withdraw your balance if you stop playing.

Who Cloudbet Will Not Suit

A legit casino is not automatically the right one. Cloudbet makes clear choices, and a few of them will be dealbreakers for some players.

You want an Australian dollar wallet. Cloudbet balances are crypto, across 29 supported coins. You can buy BTC, ETH or USDT with a card through the partner Swapped, which charges its own processing fee, but the result lands in your account as crypto, and the minimum for that route is higher than for a direct crypto deposit. If you prefer to pay in your own currency end to end, this is the wrong fit.

You want a phone line or an app. Support is live chat and email only, and there is no iOS or Android app, just a site Cloudbet describes as fully optimised for mobile.

You want a deposit match with free spins. The Welcome Package is up to US$2,500 in cash rewards over 30 days, made of rakeback, daily cash drops, a weekly sports cash drop and a final Cash Vault. It is not a percentage match and has no free spins, though it also has no wagering requirement. If your habit is chasing matched deposits and free spins, you will find the structure here unfamiliar.

You live in a restricted country. As set out in the licence section, Cloudbet's terms list a number of countries, Australia among them, and the rules apply to where you are physically located when you use the site. If you are unsure how a declined payment or a blocked page relates to that, the declined deposit guide walks through the causes one by one.

Keep it entertainment

Gambling is for adults and should never be a way to make money or recover losses. Cloudbet offers deposit limits, cooling-off periods from 24 hours to 3 months and self-exclusion from 1 year to lifetime in your account settings. For free, confidential support at any hour call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.

Is Cloudbet Legit: Quick Answers

The questions players ask most about the licence, the owner, payouts and fairness.

Is Cloudbet legit?

On everything Cloudbet publishes, yes. It is operated by Halcyon Super Holdings B.V. under Curaçao Gaming Authority licence OGL/2024/328/0599, has traded since 2013 and certifies its random number games through GLI. Whether you may use it from where you live is a separate question, answered below.

Who owns Cloudbet?

cloudbet.com is operated by Halcyon Super Holdings B.V., a company registered in Willemstad, Curaçao (company number 148526). Its wholly owned subsidiary Solas Technologies Limited, in Limassol, Cyprus, handles payment processing only. Cloudbet does not publish the names of individual owners or a founder.

What licence does Cloudbet hold?

A Curaçao Gaming Authority licence, number OGL/2024/328/0599, issued under the National Ordinance on Games of Chance. The CGA certificate portal shows its status as Active. Cloudbet's terms give the issue date as 27 May 2025, while the certificate says 23 May 2025.

How fast are Cloudbet withdrawals?

Cloudbet's help centre says most crypto withdrawals are processed instantly and some can take up to 24 hours. Its terms say withdrawals are typically processed within 24 hours of approval, once any verification checks are complete. These are Cloudbet's own figures, not our test results.

Is Cloudbet provably fair?

Its own Cloudbet Originals are. Each result is built from a server seed (shown first as a SHA3-256 hash), your client seed and a nonce, and a public calculator lets you recompute it. Slots and live games from outside studios are covered by GLI certification of the random number generator instead.

Can I use Cloudbet in Australia?

Cloudbet's terms (clause 7.1.3) list Australia among the restricted countries, and you agree you are not physically located in one when you use the site or request a withdrawal. If Cloudbet finds a breach it may void bets, suspend the account and withhold winnings. The licence section above explains the details.

Is my crypto safe on Cloudbet?

Cloudbet says deposited funds go straight to offline cold storage and the hot wallet holds only enough for daily payouts. You can add authenticator-app 2FA, and a bug bounty pays in USDT for serious security reports. Cloudbet does not publish a proof of reserves, so keep only what you plan to play with on the site.

See it for yourself

Judge the Lobby Yourself

The licence, the payout rules and the limits are all published, so you can check each point on this page against Cloudbet itself. Read the terms for your location first, then look around the lobby.

  • No wagering on rewards
  • Support around the clock
  • Crypto withdrawals
See the Lobby
Casino chip on a gaming table, Cloudbet artwork Welcome Package US$2,500 real cash over 30 days Claim now